Refund policy

At BLAKARKE, we value quality and customer satisfaction. If you are not fully satisfied with your purchase, we offer a 2-day return window, subject to the terms and conditions outlined below.

1. Eligibility for Returns

If you receive product with Damage only, you can return the product within 48 hours of delivery.

  • The item must be unworn and with the original tag & packaging.

  • Please courier the product to the same address mentioned on the courier slip.

  • Once we receive and inspect the product, your refund will be processed via online transfer.

  • Courier charges will be deducted from the total refund amount.

Important: BLAKARKE is not responsible for any transit damage during return shipping. Customers must coordinate with the courier service directly.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Items marked as Final Sale / Non-Returnable

  • Products showing signs of use, damage, stains, odor, or washing

  • Gift cards or store credits

Please note that products purchased during offers or promotional deals  are not eligible for exchange, return, or refund.

3. Return Request Process

To initiate a return, please contact us at blakarke@blakarke.com within 2 days of delivery with:

  • Order number

  • Reason for return

  • Clear images of the product 

Once your return request is approved, you will receive instructions for return shipping.

4. Refunds

  • If a prepaid order is undelivered due to customer refusal or unavailability, and a refund is later requested, the refund will be processed after deducting ₹160 (approx.) as shipping cost (charges may vary depending on location).

  • Refunds will be issued only via online transfer.

    • If you paid online, the amount will be credited back to the same payment source.

    • If you paid via Cash on Delivery (COD), please share your bank details for the refund process.

  • Refunds will be initiated only after we receive and verify the returned item.

Please note that banks or payment gateways may take additional time to reflect the refund in your account.

5. Exchanges

At this time, we do not offer direct exchanges.
If you wish to exchange an item, please return the original product (subject to approval) and place a new order.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery with supporting images. We will assess the issue and provide a suitable resolution, which may include replacement or refund.

7. Cancellation Policy

Orders can be cancelled only before dispatch. Once an order has been shipped, it cannot be cancelled and must follow the return process outlined above.

8. Legal Disclaimer

BLAKARKE reserves the right to:

  • Modify or update this policy at any time without prior notice

  • Refuse returns that do not comply with this policy

  • Make the final decision on all return and refund matters

This policy is governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts of Telangana, India